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Terms of Service
Last Updated: November 4, 2025
Welcome to AI Email Writer. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing and using AI Email Writer ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.
2. Description of Service
AI Email Writer is an AI-powered email writing assistant that helps users compose and improve professional emails. The Service uses artificial intelligence to generate, enhance, and refine email content based on user input.
3. Use License
We grant you a limited, non-exclusive, non-transferable, revocable license to use our Service for personal or commercial purposes, subject to these Terms of Service.
You agree NOT to:
- Modify or copy the materials on our Service
- Use the materials for any commercial purpose without proper licensing
- Attempt to reverse engineer any software contained on our Service
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
- Use the Service in any way that violates applicable laws or regulations
- Abuse, harass, or harm others using our Service
4. User Accounts and Subscriptions
Some features of our Service may require you to create an account or subscribe to a paid plan:
- Free Tier: Limited daily usage available to all users
- Premium Tier: Unlimited access to all features
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to accept responsibility for all activities that occur under your account
- Subscription fees are billed in advance and are non-refundable except as required by law
5. User Content
You retain all rights to the content you input into our Service. By using our Service, you grant us a limited license to process your content solely for the purpose of providing the Service to you. We do not claim ownership of your content, and we do not store or use your email drafts for any purpose other than generating your requested output.
6. AI-Generated Content
The content generated by our AI is provided as-is and should be reviewed before use. While we strive for accuracy and quality:
- You are responsible for reviewing and editing all AI-generated content
- We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content
- You should not rely solely on AI-generated content for critical communications
- You are solely responsible for the content you send using our Service
7. Prohibited Uses
You may not use our Service to:
- Generate spam, phishing attempts, or fraudulent content
- Create content that is illegal, harmful, threatening, abusive, harassing, or defamatory
- Violate any intellectual property rights
- Impersonate any person or entity
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any portion of the Service
8. Payment and Billing
Premium subscriptions are processed through Stripe, our payment processor. By subscribing to a paid plan:
- You authorize us to charge your payment method on a recurring basis
- Subscription fees are billed in advance on a monthly or annual basis
- You can cancel your subscription at any time through your billing portal
- Cancellations take effect at the end of the current billing period
- No refunds are provided for partial months, except as required by law
- We reserve the right to change our pricing with 30 days' notice
9. Termination
We reserve the right to terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason, including but not limited to:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Abuse of the Service or other users
- Non-payment of subscription fees
10. Disclaimer of Warranties
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
11. Limitation of Liability
To the maximum extent permitted by law, AI Email Writer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
12. Indemnification
You agree to defend, indemnify, and hold harmless AI Email Writer and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AI Email Writer operates, without regard to its conflict of law provisions.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
Privacy Policy
Last Updated: November 4, 2025
At AI Email Writer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Email Content: The draft emails and content you input into our Service for processing
- Account Information: Email address, name, and authentication details when you create an account
- Payment Information: Billing information processed securely through Stripe (we do not store credit card details)
1.2 Automatically Collected Information
- Usage Data: Information about how you use our Service, including features used and time spent
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies and Tracking: We use cookies and similar technologies to improve your experience
- Log Data: Server logs including access times, pages viewed, and diagnostic data
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide the Service: Process your email content and generate AI-powered responses
- Improve Our Service: Analyze usage patterns to enhance features and user experience
- Account Management: Create and manage your account, authenticate users
- Payment Processing: Process subscription payments and manage billing
- Customer Support: Respond to your inquiries and provide technical assistance
- Security: Monitor and prevent fraudulent activity, abuse, and security threats
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
- Communications: Send service-related notifications, updates, and marketing (with your consent)
3. Data Storage and Retention
Important: We do NOT store your email content. Your email drafts and generated content are processed in real-time and are not saved to our databases. We only retain:
- Account information for as long as your account is active
- Usage statistics in anonymized form for analytics purposes
- Payment records as required by law and for accounting purposes
- Log data for security and troubleshooting purposes (retained for 90 days)
When you delete your account, we will delete your personal information, except as required for legal or legitimate business purposes.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who assist us in operating our Service (e.g., Stripe for payment processing, OpenRouter for AI processing)
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share information
5. Third-Party Services
Our Service integrates with the following third-party services:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- OpenRouter/AI Models: AI-powered email generation (email content is processed but not stored)
- Cloudflare: Content delivery and DDoS protection
These third parties have their own privacy policies. We encourage you to review them.
6. Data Security
We implement industry-standard security measures to protect your information:
- HTTPS encryption for all data transmission
- Secure authentication using JWT tokens
- Regular security audits and monitoring
- Limited access to personal data on a need-to-know basis
- Secure cloud infrastructure with reputable providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (right to be forgotten)
- Portability: Request your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing of your personal information
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account and maintain your session
- Analyze usage patterns and improve our Service
- Prevent fraud and enhance security
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those described in Section 7 above. Our legal basis for processing your information includes:
- Contractual Necessity: Processing necessary to provide the Service
- Legitimate Interests: Improving our Service and preventing fraud
- Consent: Where you have given explicit consent
- Legal Obligations: Compliance with applicable laws
13. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals, but we are committed to respecting your privacy choices.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AI Email Writer - Privacy Team
Email: [email protected]
For privacy-related requests, please include "Privacy Request" in your email subject line.
Your Privacy Matters
We are committed to protecting your privacy and handling your data responsibly. If you have any questions or concerns, please don't hesitate to reach out to us.